Agentic Commerce helps New Zealand businesses connect their product and payment systems into the new generation of agent-driven commerce — across OpenAI, Google, Anthropic, and Meta.
These are not four copies of the same protocol. OpenAI's Agentic Commerce Protocol (ACP) shares your catalogue with ChatGPT, and OpenAI is now testing paid visual ads during ChatGPT image generation as a separate channel. Google's Universal Commerce Protocol (UCP) covers the shopping journey, with Agent Payments Protocol (AP2) for signed payment mandates and Agent-to-Agent (A2A) as the way agents talk to each other. Anthropic's Claude for commerce is a blueprint for an agent inside your own app, and it stops before payment. Meta is testing in-app discovery and one-tap checkout, plus a messaging agent, without an open commerce protocol of its own.
From your existing product or checkout data, we prepare the feeds, checkout handoffs, and payment flows each of those surfaces actually asks for, so your products can be found and bought wherever customers are already talking to an agent.
We help NZ brands, distributors, and retailers prepare for a world where AI agents handle product discovery, and sometimes checkout, across OpenAI, Google, Anthropic, and Meta.
An ACP product feed is how ChatGPT reads your catalogue. Google's UCP covers discovery through to post-purchase, and AP2 adds a signed payment mandate when an agent is allowed to pay. A2A is only the transport between agents, not a second checkout standard.
{ "@context": "https://agenticcommerce.dev/schema", "@type": "ProductFeed", "version": "1.0", "merchant": { "id": "nz-outdoor-co", "name": "NZ Outdoor Co", "acp_enabled": true, "checkout_endpoint": "https://api.nzoutdoor.co/checkout", "payment_endpoint": "https://api.nzoutdoor.co/payment" }, "products": [ { "id": "bike-carbon-001", "name": "Carbon Road Bike", "description": "Lightweight carbon frame road bike", "price": 2499, "currency": "NZD", "category": "cycling", "availability": true, "inventory": { "quantity": 15, "tracking": true }, "shipping": { "weight": 8.5, "dimensions": { "length": 180, "width": 30, "height": 100 } }, "images": [ "https://cdn.nzoutdoor.co/bike-001-1.jpg", "https://cdn.nzoutdoor.co/bike-001-2.jpg" ], "attributes": { "brand": "NZ Cycling", "material": "Carbon Fiber", "size": ["S", "M", "L"] }, "tags": ["road", "carbon", "racing"] } ], "metadata": { "last_updated": "2024-01-15T10:30:00Z", "feed_version": "1.2.3" } }
AI-driven commerce is moving fast, and the four big surfaces do not offer the same thing. OpenAI's ACP puts your catalogue into ChatGPT, with in-chat checkout only for approved partners. OpenAI has also announced a visual ad format: from later in October 2026, an initial group of US advertisers will test clearly labelled image ads that appear alongside, not inside, the pictures ChatGPT generates. Google's UCP is the shopping journey on AI Mode and Gemini, and AP2 is the payment mandate underneath it.
Anthropic's Claude for commerce, launched in 2026, lets a retailer run a shopping agent that fills a cart and then hands the buyer to the merchant's own checkout. Meta is testing one-tap checkout on Facebook and Instagram, and a Business Agent that can sell in WhatsApp, Messenger, and Instagram messages.
New Zealand businesses can prepare the catalogue and checkout once, and be ready as each surface opens further.
Instant Checkout starts in ChatGPT for approved US merchants. In 2026 the emphasis shifts to product discovery, with the merchant's own checkout for everyone else. In October 2026 OpenAI adds visual ads during ChatGPT image generation, tested first with US advertisers
AP2 launches in 2025 with 60+ partners. UCP follows in January 2026 for discovery, checkout, and post-purchase on AI Mode and Gemini
Claude for commerce is an open blueprint that does not take payment. Meta tests in-app checkout and a messaging agent, with no open protocol of its own
The rise of agent-driven commerce benefits any NZ business selling physical products or handling payments online. If your brand sells goods, manages catalogues, or takes online payments, preparing for OpenAI, Google, Anthropic, and Meta means your products can be discovered, and purchased where that surface actually checks out, inside the agent your customer is already using.
Distributors and retailers serving the automotive industry
Equipment retailers for cycling and outdoor enthusiasts
Suppliers and specialists in home improvement
Manufacturers and brands bringing products to NZ
Specialty brands selling online
Multi-channel businesses with physical and online presence
If your business sells products online, these agents are your next channel.
On 10 November 2026 OpenAI opened Businesses in ChatGPT in beta, so eligible businesses can claim a profile in Business Hub, keep details and product feeds current, and see aggregated mentions and website clicks. Eligible US ecommerce and online-service businesses can also publish a Business Agent that answers shoppers’ questions inside ChatGPT; the agent links people to the merchant’s own website to complete a purchase, booking, or order enquiry. Eligible NZ businesses may be able to claim a profile and view insights; Business Agents are US-only for now. Read OpenAI's announcement (10 November 2026) · More on ChatGPT business profiles
Google has rolled out Universal Cart across Search and the Gemini app in the US, saving items from many retailers in one cart, with checkout powered by the Universal Commerce Protocol (UCP) and the merchant remaining seller of record. Read Google's announcement (15 October 2026)
On 10 November 2026 OpenAI launched Businesses in ChatGPT in beta. A claimed profile lets a business keep its details current in ChatGPT and see how people engage with it. This is a merchant-facing summary of what OpenAI has stated, with a New Zealand angle.
Last updated: 12 November 2026 (NZDT)
In Business Hub, a company can claim its organisation in ChatGPT. Once verified, it can update key details and add self-service product feeds with pricing and availability, so people exploring products and services in ChatGPT can see more accurate information. OpenAI says 1.2 billion people use ChatGPT each week. Claiming does not guarantee higher placement or sales, and ChatGPT continues to make independent recommendations.
Eligible businesses can claim through Business Hub in ChatGPT: search for the business, confirm the managing account, and verify with a business phone, business email, website domain, or a Shopify store connection. Shopify merchants can also connect from the Shopify admin. After the claim is approved, OpenAI requires identity verification with Persona before you can publish profile changes, connect a product feed, view insights, or create a Business Agent. A blue check appears on the profile only after that Persona check is approved. Retailers can then connect a product feed, including a Shopify feed or a CSV or hosted URL that follows OpenAI’s product feed specification, to share prices and availability. OpenAI reviews and publishes changes, and updates can take time to appear. Connecting a feed does not publish an agent or guarantee that ChatGPT will recommend the products. Existing OpenAI Enterprise customers and advertisers can work with their OpenAI representative to claim.
Business Hub shows aggregated activity over the past 28 days, including how often the business is mentioned and how often people click through to its website. Merchants can also see discovery topics — common themes in ChatGPT answers that mentioned or cited the business. OpenAI does not share users’ conversations or Business Agent chats with businesses. Insights appear only when activity meets reporting thresholds; a blank metric does not necessarily mean there was no activity. For an online business, a mention counts when ChatGPT references the website, not the brand name alone.
After claiming, eligible organisations can build, test, and launch a Business Agent that answers questions using the business’s own information. When a business appears in a ChatGPT response, people can open its profile and, if an agent is available, start a clearly labelled conversation that is separate from the original chat and from ChatGPT’s independent answers. Businesses can also sponsor their Business Agent and use it as the destination for ChatGPT Ads; sponsored placements are clearly labelled. Business Agents are currently available only to eligible ecommerce and online-service businesses in the United States that have a website and meet the industry rules in OpenAI’s Business Agents Policy. Verification alone does not guarantee agent eligibility. You do not need Shopify, an Ads account, or a ChatGPT Enterprise agreement to claim a profile, and claiming, publishing an agent, and advertising are separate steps. OpenAI says it plans to expand Business Agents to more markets and business categories.
A Business Agent cannot complete a purchase, make a booking, or check a customer’s order. OpenAI’s help centre says the current experience lets the agent explain products and policies and link to the merchant’s website, where customers complete those actions. This is separate from Instant Checkout in ChatGPT, which remains limited to approved partners.
OpenAI says any eligible business located where ChatGPT is available can claim a profile through Business Hub, subject to industry, location, and verification checks. That includes New Zealand for eligible businesses, so an NZ merchant may be able to claim a profile, keep details and product feeds current, and view insights once verification is approved. Business Agents are US-only for now. OpenAI also notes that local stores and restaurants can currently claim only an existing US listing, and that claiming is initially available to eligible businesses with a website. If you run an eligible online business and cannot find a listing, Business Hub may offer an option to add one.
Sources: OpenAI announcement (10 November 2026) · OpenAI help: Setting up your business on ChatGPT · Businesses in ChatGPT · Business Agents Policy
Recent, real examples of AI agents discovering products, completing a checkout, or making a payment — written for NZ merchants. Nearby markets first where they exist; otherwise global cases that matter if you sell online from New Zealand.
Last updated: 12 November 2026 (NZDT)
On 13 October 2026 Shopify opened Shop MCP, so a compatible AI agent can search more than a billion products in Shopify Catalog, build a cart, and complete Shop Pay checkout after the shopper confirms the total and payment method. Those orders appear in the merchant’s Shopify admin like any other order, and existing Catalog integrations do not need to change.
Shopify changelog: Shop MCP (13 October 2026) →On 4 November 2026 Google began rolling out Universal Commerce Protocol (UCP) direct checkout to Canadian shoppers in AI Mode in Search and the Gemini app, starting with eligible retailers including lululemon, select Shopify merchants, Shoppers Drug Mart and Simons. Shoppers can pay with Google Pay using details already saved in Google Wallet, and the retailer stays the seller of record. New Zealand is not part of this rollout.
Google Canada announcement (4 November 2026) →On 5 October 2026 TikTok announced Buy Direct, a one-click in-app checkout that lets shoppers buy from a brand in the For You feed without leaving TikTok, and Shopping Assistant, a conversational agent that can cover product details, shipping, sizing, availability and purchasing in one conversation. TikTok is building these with commerce and payments partners including Salesforce, Shopify, Shoplazza and Stripe. The announcement does not state New Zealand availability.
TikTok newsroom (5 October 2026) →On 21 October 2026 Walmart said customers will be able to authorise third-party AI agents to shop at Walmart and Sam’s Club through Agent Profiles, with a spending limit or approval for every purchase, and is opening a beta Agent Gateway so agents can shop through a structured connection rather than a website built for people. This is a US retail pattern, not a New Zealand storefront, but it shows how a major merchant is letting agents buy while the customer stays in control.
Walmart announcement (21 October 2026) →Editorial shortlist of tools NZ merchants and businesses can use today so AI agents can discover, recommend, or help buy products — not just chatbots. Ranked by NZ usefulness, agentic capability, trust, and maturity. Not a scorecard.
Last updated: 12 November 2026 (NZDT / Pacific·Auckland)
Structured product data from eligible Shopify stores, syndicated to ChatGPT, Microsoft Copilot, and other AI shopping surfaces — with the merchant remaining seller of record.
Why: The practical default for Kiwi Shopify stores. Eligible products enter Catalog without a separate feed app, and Agentic Storefronts are managed in admin under Sales channels → Agentic.
NZ access: NZ merchants on Starter+. ChatGPT and Copilot discovery currently need you to sell to US customers (your store can still be based in NZ). No extra AI-channel transaction fees beyond normal processing.
Shopify Catalog help → · How agentic commerce works (NZ) →From late September 2026, Shopify published WebMCP tools so a browser agent can read checkout, change address or shipping, apply a discount, and place the order after the shopper agrees — with Shop Pay or guest payment hand-off.
Why: One of the few agentic checkout capabilities already switched on for New Zealand Shopify stores, with no merchant configuration required.
NZ access: Live on the current checkout where Shop Pay / Shopify Payments apply (available in NZ). Shopper-side agents (e.g. Muse, Gemini auto browse) are still scarce in NZ — the pipe is ready before the traffic is.
NZ coverage of the Shopify change →Organic share-of-voice and shopping-stage reporting for how your brand appears in conversational queries on Google AI Mode and AI Overviews.
Why: The first major vendor report that officially includes New Zealand for AI shopping surfaces — useful while Universal Cart / UCP checkout are still overseas.
NZ access: Merchant Center accounts in New Zealand (also AU, CA, IN, US) for English-language queries. Analytics → Products → AI performance.
About AI performance insights →Anthropic’s open shopping-agent and merchant-agent blueprint: catalogue search, cart hand-off, inventory and listing skills, with every merchant write staged until a human approves.
Why: Best “build your own agent on your store” path NZ engineering teams can start today, without waiting for US-only Instant Checkout products.
NZ access: Fork the GitHub blueprint; run on the Claude API (NZ is on Anthropic’s supported regions) or Bedrock / Vertex / Foundry. Not a hosted checkout SaaS — you own deployment and payments.
claude.com/solutions/commerce → · GitHub blueprint →Free WooCommerce plugin that builds ChatGPT (OpenAI), Google Shopping, and social catalog feeds on your server, publishes a store llms.txt, and attributes orders that came from AI assistants.
Why: Strong NZ Woo path when you are not on Shopify — feeds stay on your host, checkout stays on your site, and you register URLs with each platform yourself.
NZ access: Install from WordPress.org on any NZ Woo store. OpenAI shopping results are still centred on US ChatGPT users; ARC does not implement ACP/UCP in-chat checkout.
Respira ARC on WordPress.org →Open standard for agents to create, update, and complete checkout sessions against your store while you remain merchant of record — the same protocol family behind ChatGPT’s commerce stack.
Why: Gives NZ custom / headless stacks a documented way to speak “agent checkout” even when Instant Checkout products are paused or region-locked.
NZ access: Spec is open to implement. Agent surfaces that consume ACP vary by region; ChatGPT product discovery shopping is currently live for US users.
ACP seller guide → · ChatGPT merchants →Vendor-neutral protocol (Shopify + Google and others) for publishing a commerce profile at /.well-known/ucp and exposing cart/checkout sessions agents can call.
Why: Future-proofs NZ stores for Google AI Mode / Gemini and multi-agent checkout. Shopify stores already publish a UCP profile that agents can probe.
NZ access: Spec open at ucp.dev — implement anytime. Google’s Universal Cart and Merchant Center UCP hub are US-first (AU/CA next); see the not-yet section.
ucp.dev → · Google UCP Merchant Center guide →Sidecar for brands on SAP, custom ERPs, or other platforms: sync products into Shopify Catalog and sell through AI channels powered by Shopify Checkout without a full replatform.
Why: Useful for NZ exporters and multi-channel brands that want Catalog syndication without moving the whole store to Shopify.
NZ access: Globally available for businesses selling to US buyers; pay standard processing when sales run through Shopify Checkout. Confirm current terms with Shopify.
Agentic Plan overview (Shopify NZ) →Mature Woo feed plugin with a built-in OpenAI / ChatGPT channel (JSONL.GZ and related formats), plus Google and other shopping channels many NZ stores already run.
Why: Lowest-friction ChatGPT feed path if you already use AdTribes for Google Merchant Center — map once, refresh on a schedule, register the URL with OpenAI.
NZ access: Free Product Feed Pro (v13.5.6+) or Elite on any NZ Woo store. Apply at chatgpt.com/merchants; shopping results currently live for ChatGPT users in the US.
AdTribes OpenAI feed guide →Public tool that reads a Shopify store’s /.well-known/ucp profile the way an agent would, looks up products, and tests whether they can enter a cart.
Why: Fast sanity check before you rely on AI channels — catches missing categories, weak catalog rows, and products agents cannot cart.
NZ access: Works on any public Shopify storefront, including .co.nz domains. Public data only.
catalogaudit.app/agent-check →These matter for the agentic commerce frontier, but NZ merchants generally cannot use them as a primary stack today — region lock, US-buyer requirements, paused products, or local pilots that are not general availability.
Catalog syndication and Stripe-managed agent checkout. Supported countries are the US, Canada, and a listed set of European markets — New Zealand is not on that list.
Stripe Agentic Commerce for sellers →Universal Cart launched in the US on 15 October 2026. UCP-powered direct checkout began rolling out to Canadian shoppers in AI Mode and Gemini on 4 November 2026. The Merchant Center UCP integration hub remains US-first, with simplified Merchant Center access in Canada due to start next year. NZ is not an eligible market for UCP-powered checkout yet — prepare feeds now, buy later.
Google Universal Cart announcement →OpenAI has moved away from a standalone Instant Checkout experience toward discovery and merchant-owned checkout. ChatGPT shopping results are currently live for US users; NZ Instant Checkout onboarding is not a path today.
ChatGPT merchants →Store Sync targets physical-goods merchants selling to US customers in USD. Not a current NZ-primary agentic catalog path.
PayPal Store Sync overview →Personal shopping agent with Shop Pay on Shopify partnerships — available in markets such as the US (and reported CA/JP), not New Zealand as of late October 2026.
IAB NZ on Meta Connect 2026 →In-chat purchase flows are tied to US shoppers / PayPal Instant Buy. NZ stores may still be discoverable via crawling or merchant programmes, but Instant Buy is not an established NZ checkout path.
What is Instant Buy? →On 4 November 2026 (US time) Amazon opened the free, self-service Shop Direct Merchant Workspace: merchants reuse existing product feeds (or connect via Feedonomics, Salsify, CEDCommerce or VersaFeed) so products surface in Amazon search and the Alexa for Shopping agent, and Buy for Me can complete eligible purchases on the merchant’s own site. Shop Direct is available to US customers only — relevant to NZ exporters selling to US buyers, not to NZ shoppers.
Amazon’s Shop Direct Merchant Workspace announcement →Editorial shortlist for New Zealand merchants — not paid placement. Regions, prices and plans change; always confirm on the vendor site before you buy or integrate. Prefer options you can sign up for or implement today.
Prepare your business for OpenAI, Google, Anthropic, and Meta — four different ways an agent can find your products and, in some cases, take the buyer to payment.
We help NZ brands establish product feeds, checkout handoffs, and payment flows so you are positioned for the next era of online commerce.